Privacy Policy

1. Introduction

Westchase Sauna Builders ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and mailing address provided voluntarily through our contact forms.
• Project Information: Details about your sauna project, location, preferences, and budget shared during consultations.
• Usage Data: Information your browser sends when you visit our site, including IP address, browser type, pages visited, and time spent on pages.
• Cookies: Small data files placed on your device to improve your browsing experience and analyze site traffic.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide free consultations and quotes.
• Schedule and fulfill sauna installation and construction services.
• Send follow-up communications related to your project or inquiry.
• Improve our website, services, and customer experience.
• Comply with applicable laws and regulations.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website or conducting our business — such as our CRM platform and scheduling tools — under strict confidentiality agreements. We may also disclose information when required by law or to protect our rights.

5. Third-Party Services

Our website uses third-party services including GoHighLevel for form submissions and customer relationship management. These services have their own privacy policies governing the use of your information. We encourage you to review those policies separately.

6. Cookies

We use cookies to enhance your experience on our site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our site may not function properly without cookies.

7. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to request access to, correction of, or deletion of your personal information held by us. To exercise these rights, please contact us at the phone number or address below.

9. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: